UAE’s AI Chatbots Revolutionize Work, Life, and Shopping for Residents
January 30, 2026
Artificial intelligence (AI) is no longer limited to tech firms in the UAE. It has become a key part of everyday life. Many residents use AI chatbots and assistants for complex tasks beyond simple questions. Reports show the UAE has one of the world's highest AI use rates. A 2025 study found nearly two-thirds of working-age adults regularly use AI tools like ChatGPT, Gemini, or Claude. About 70% of UAE shoppers rely on AI for product choices, twice the rate of other regions. People use AI to manage errands, generate ideas, and draft content, outsourcing some thinking to machines.
AI also plays a major role at work. Around 60% of UAE workers use AI tools like Copilot and ChatGPT to draft emails, prepare reports, and automate tasks. LinkedIn data notes 80% of professionals now turn to AI regularly, making chatbots a second assistant that boosts productivity. Government and public services also use AI chatbots. Dubai Electricity and Water Authority’s Rammas AI assistant handles millions of queries about bills and accounts. During Dubai AI Week, AI mortgage chatbots helped residents compare loans and paperwork.
The UAE government supports AI growth with initiatives like ChatGPT Plus access and the Stargate UAE program. These efforts aim to make the country a global AI hub by 2031 by encouraging wider, smarter AI use. However, surveys show many still prefer human help for complex problems, revealing trust limits. Behavioral studies globally warn about too much AI reliance possibly reducing social interaction and increasing dependence.
Still, AI is changing how UAE residents think and decide every day. AI chatbots are more than tools; they are cognitive partners shaping work, shopping, and government interactions. This deep integration marks the UAE as a global leader in the coming AI-driven lifestyle transformation.
Read More at Timesofindia →
Tags:
Artificial intelligence
Uae
Chatbots
Ai Adoption
Generative ai
Digital services
Comments