CCPA fines 8 e-commerce firms ₹44 lakh for selling illegal walkie-talkies
January 16, 2026
The Central Consumer Protection Authority (CCPA) has taken strict action against e-commerce platforms for selling illegal walkie-talkies. It issued final orders against eight firms and fined them a total of ₹44 lakh. The CCPA found more than 16,970 listings of unauthorized walkie-talkies violating telecom and consumer laws.
Notices were sent to 13 platforms, including Chimiya, JioMart, Talk Pro, Meesho, MaskMan Toys, TradeIndia, Antriksh Technologies, Vardaanmart, IndiaMart, Meta Platforms Inc. (Facebook Marketplace), Flipkart, Krishna Mart, and Amazon.
Penalties of ₹10 lakh each were imposed on Meesho, Meta (Facebook Marketplace), Flipkart, and Amazon. Each of Chimiya, JioMart, Talk Pro, and MaskMan Toys was fined ₹1 lakh. Consumer Affairs Secretary Nidhi Khare confirmed these fines and said some have already paid, while others are yet to do so.
The CCPA found that many walkie-talkies did not meet the legal frequency norms or lacked Equipment Type Approval (ETA) certification. For example, Flipkart sold 65,931 units with unclear or incorrect frequency details. Amazon sold 2,602 units from January 2023 to May 2025, with 467 listings missing proper certificates. Meesho had 2,209 units sold by one seller with incomplete disclosures.
Facebook Marketplace had 710 listings removed after CCPA's intervention but still allowed repeated listing of restricted models. Talk Pro falsely claimed some devices were "100 per cent legal" and "license-free," while Chimiya offered walkie-talkies outside the permitted frequency band without approvals.
Some platforms claimed they were just intermediaries and not responsible for third-party listings. The CCPA rejected this defense, stating platforms must exercise strong due diligence and cannot permit illegal products to be listed.
To prevent future violations, CCPA introduced new 2025 guidelines. These require platforms to verify frequency compliance, ETA certification, disclose licensing rules, ban misleading ads, and use automated monitoring systems.
The CCPA warned that illegal radio devices risk disrupting critical national communication networks used by law enforcement and emergency services, posing threats to security and public safety.
Investigations continue for five other companies including Antriksh Technologies and IndiaMart. The CCPA has directed all major e-commerce platforms to conduct self-audits and publish compliance reports online to avoid deceptive product listings.
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Tags:
Ccpa
E-commerce
Walkie-Talkies
Penalties
Consumer Protection
Telecom Laws
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